| |
Downad/Conficker Worm: Worry-Free Business Security 5.x Customers Are Protected
There has been a lot of press coverage lately about the Downad worm, also known as Conficker. This widespread virus, discovered in November 2008, is expected to try to update itself April 1. Once active, it disables access to antivirus websites and Windows Update service. It also hides or locks files and disables the option to reboot in Safe Mode, making it difficult to remove. Fortunately, customers of Trend Micro™ Worry-Free™ Business Security 5.x are protected, as long as they have the latest updates from Trend Micro and Microsoft. |
| |
Learn How to Stop It
Trend Micro Worry-Free Business Security, powered by the Smart Protection Network, is unique among key competitors in its ability to stop threats from the web before they can reach your business. To ensure your computers are fully protected, simply check the LiveStatus page on the Security Dashboard to check the traffic lights and verify your computers are using the latest Trend Micro updates. Trend Micro recommends keeping Automatic Update and Web Reputation Services enabled. |
|
 |
|
| |
| For Microsoft patches, among key competing solutions, only Worry-Free Business Security provides email notification of any computers missing Microsoft patches (including the Microsoft patch released to help prevent Conficker MS08-067). |
| |
| For channel partners, Worry-Free Remote Manager can set Automatic Update, enable Web Reputation Services, and more for all Worry-Free customers from a single, hosted console. Get more information. |
| |
Find the Best Protection for Your Small Business
» Worry-Free Business Security
» Worry-Free Business Security Hosted
» Worry-Free Business Security Best Practice Settings |
| |
How to Remove the Downad/Conficker Worm
If a computer is infected take the following actions: |
| 1. |
Download and install Microsoft patch MS08-067. |
| 2. |
Perform Update Now to download and deploy the latest Trend Micro updates. |
| 3. |
Perform a manual scan to clean all machines. |
| 4. |
Restart infected machines after removing the Conficker worm. |
|
| |
| If your computer cannot obtain the latest Trend Micro updates or there are issues during the removal process and the Conficker worm persists: |
| 1. |
Download the Sysclean tool on an uninfected, clean machine. |
| 2. |
Run the Sysclean tool on infected machine. |
| 3. |
Restart the machine. |
|
| |
| Important: If unable to download or run the Sysclean tool, contact technical support. |
| |
| For more technical details and the latest updates, visit the Trend Micro DOWNAD/Conficker Worm threat page. |
| |
| We appreciate your interest in Trend Micro's First Line of Defense newsletter. If you would like to receive Trend Micro product announcements and special offers, please opt-in to our mailing list. |
